Bangkok Airways temporarily suspends all domestic flights between 7-30 April 2020. Passengers can request for a full refund via www.bangkokair.com/refund or contact our ticketing offices or call Bangkok Airways’s Call Center on 1771 or Tel. +662 270 6699.
For passengers who purchased their tickets via travel agency, please contact their travel agency directly.
The guidelines and service procedures for passengers, when visiting the lounges and the Courtesy Corner
Passengers must wear a protective mask/face covering upon entering the lounge and courtesy corner.
Passengers are required to have body temperatures checked before entering lounge. If any passengers are found with body temperature equal or over 37.5°C with any signs of infection include cough, runny nose and respiratory symptoms; they are not allowed inside the lounge.
The number of passengers inside the lounge will be limited by seating capacity and physical distancing practice.
Rearrangement of the seating area is prohibited.
Blue Ribbon Club Lounge : Alcohol beverages will be temporarily unavailable for the time being.
The following services will be temporarily suspended due to hygiene reasons; kids play room, shower room, restroom, massage chair, newspaper and magazines.